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Store Operations is
packed with exciting advanced features that dramatically
boost sales and improve back-office and Headstart
efficiency.
Net
Display Channels
Call Net Display your subtle "up-seller."
It enables you to showcase advertisements and
Websites on a second monitor for customers at
your point of sale. You might put these monitors
around the store or display them to customers
awaiting checkout. This replaces the pole display
and can show Web sites and Web pages you pre-select
or ads from your local CD-ROM or DVD.
Net
Display supports multimedia, so you can include
sound and action clips. It's entirely programmable
and interactive, so entering the customer's
name can trigger personal greetings, reminders
about customary items and other persuaders.
Purchases in one category can trigger notice
of specials or mix `n match offers for similar
items.
Shipping
and Tracking over the Internet
If you use UPS or FedEx, Store Operations streamlines
shipping. No need for a dedicated PowerShip
or other machines. Customer name and address—even
product weight—plug in automatically.
Store Operations transmits data to FedEx or
UPS Web sites for shipping documents. Store
Operations maintains shipping documents and
will track shipments. Manage your account from
the browser screen. Know and tally exact costs
from the shipper's on-board schedule.
Empowering
the Headstart with Corporate Information Via
Internet or WAN
You and your staff will find many more ways
to profit from Store Operations' connectivity.
View Store Operations as your total, two-way,
instant information conduit between your point
of sale terminals, your back-office computer,
your IT system and the outside world of consumers,
suppliers and partners.
Under
security rules you set, you and your store associates
can access, display and work with any file or
any program, on any accessible computer in your
network—or in the world. You can run those
applications, even use their output instantly
with no delay to the customer. You pre-set the
only Web sites, files and programs that customers
and sales associates will see and access.
Stores
connect to corporate via Internet, VPN or WAN.
Information from corporate can be "pushed"
to the Headstart or "pulled" by the
Headstart using standard Internet protocols
such as HTML, HTTP, HTTPS or server-side scripts.
The built-in Web browser displays acquired information
on the Headstart screen. Text, graphics and
multimedia information can be displayed and
heard.
Advanced
Security Features
Store Operations incorporates tight security
controls and restricts employee access to sensitive
information. It includes a built-in security
system with 31 security levels (security definitions
or profiles). These protect Web access features,
programmable Headstart keys, screens and fields,
report writing—every sensitive corner
of your system and confidential data.
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administrators define each security level to grant
tightly specified access privileges. You can assign
the behavior for every screen feature, defining
if that field or control can be viewed—and/or
edited—by that level of employee. After
you define the security level, assign it to the
appropriate employee(s). You dictate precisely
what data fields each employee can view and/or
change.
Active
Reports
You've never seen a report engine jet through
jobs like this one. Huge reports on tens of
thousands of items once took twenty minutes
to calculate. Optimized for speed, Quick Reports
calculates the worst of them in literally seconds.
With point-and-click
speed, you can find and compare key information
easily. Generate a wide variety of consolidated
reports to obtain instant sales figures, identify
slow-moving items and see sales for any day,
any register—and many other filters. Then
customize each report to visually emphasize
crucial data.
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sorting and filtering tools enable you to fine-tune
your reports. You quickly pinpoint the exact data
you need to realistically project future sales
and make effective management decisions. Incorporate
your company logo or other graphics into reports
for presentations. Then store these parameters
for easy and regular use.
Change
database items from any report
These are "Living Reports." Wherever
Store Operations' "Show Me" icon (magnifying
glass) appears on screen, click the item to
see its detail, say a cashier's full profile
or all the database descriptors for an item.
Users having appropriate security access can
change database definitions directly from a
report. You can rearrange column sequence, show
or hide any column—even grant or lock
out access to certain people printing certain
reports.
Custom-Build
and Reorganize Reports
After you generate the report, Store Operations
gives you a vast variety of ways to view and
reorganize your data. You can even custom-build
and organize your reports directly on the report
preview screen by:
- Adjusting
and moving headers and columns
- Sorting
report data
- Filtering
report data
- Refreshing
report data
- Accessing
detailed information directly from the report
Store
Operations' Efficient Assistant
The traditional downfall of other retail systems
is the requirement to change things in three
or four places. Besides being time-consuming,
that weakness spawns inconsistencies, data entry
errors and long hours of corrections. In Store
Operations, your own personal automated assistant
helps you change properties in your database
all at once—eliminating the need to manually
change each individual item. You update item
prices, costs, reorder information, sales tax
assignment, even put groups of selected items
on promotion.
Label Designer
and Wizard
You need to print labels in different sizes
and shapes to accommodate different products
and printers. Store Operations' new features
speed up the way you process and print labels.
Label Designer lets you easily design your own
WYSIWYG label templates. You can add and position
graphics and text.
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time when you print labels. Use Label Wizard to
select one of your customized templates, then
specify filter criteria. Print only as many as
you need. No need to manually create and adjust
labels every time you want to print a label.
Receipts
with Logos and Graphics
You can completely customize point-of-sale receipts
to display your company logo, address, phone
numbers, even graphics. Whether you want to
promote your company name or highlight a holiday
sale, you can program the software to custom-build
the receipts that best relay your message(s).
Store
Operations Commerce can print graphics directly
on the receipts, including barcodes, logos and
pictures. It can include text in your preferred
font and format. You can size and position your
graphics and text.
Gift
Certificates, Gift Cards and Vouchers
Store Operations has always handled gift certificates
and vouchers. Now "gift cards" offer
gift-givers a "dynamic gift certificate"
that's tied to your store. The gift-card holder
can spend any amount up to the card's limit,
then the giver can renew the card repeatedly.
Clear receipts, both printed and retrievable
at any time and document every purchase.
Store
Operations can tally cardholder purchases against
a pre-purchased amount, then recharge the gift
card against a credit card, a store account
or other tender.
Customizable
Headstart Buttons
Store Operations lets you program a button on
the Headstart screen to access other software
files and Web pages—on your computer or
via Internet. It can invoke programs, information
and capabilities on the Headstart screen, or
send them to the customer's monitor.
Buttons
are normally displayed on the right side of
the Headstart screen, but you can reposition
and size them as you choose. They give you one-step
access to as many as ten programs, reference
pages or Web sites. This feature gives your
store associates immediate access to worldwide
computing power while the customer checks out.
But every employee's Web access is totally under
your control.
Accounts Receivable
Feature
Accounts Receivable offers many flexible new
search and payment options. Rather than requiring
a customer to pay an entire account, you can
process and track customer payments by individual
invoices and statements.
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Aged Receivables option lets you select the specific
invoice a customer wishes to pay. In addition
to setting up revolving accounts, you can also
bill payments for net terms.
New
Item Wizard
Use the New Item Wizard to quickly add items
to your database. And, as always in Store Operations,
adding something once means never having to
add it again in another part of the program.
The
New Item Wizard enables you to set up item types,
define kit and matrix components and set standard
properties. This feature is especially useful
when creating assembly, kit, matrix, and/or
lot matrix items. For example, rather than manually
entering each component of a matrix item, you
can use the New Item Wizard to automatically
add all components to the database at once.
Enhanced
Journal Viewer
Store Operations enhanced journal capabilities
enable staff you have empowered with the correct
security designations to view and print any
journal from any register in your preferred
format. This can be done at the point of sale
or in the back office.
Customizable
Headstart Screen
You customize the look and functions of your
Headstart screen with the field displays you
want. Pick and choose from several display features,
including status bar, HTML status bar, custom
buttons, totals, function keys and NetDisplay.
You
can resize and reposition the transaction screen.
And Store Operations will save your screen settings.
Unlimited
Line Item Entry
Whether your customer wants five items or thousands,
Store Operations lets you sell unlimited items
in one transaction. Other products limit the
number of items per transaction. Grocery stores
and other large-client enterprises need voluminous
item lists. And these big-purchase customers
are just the ones you want to impress with fast
service.
Detailed
Customer Information
When you select a customer, you will immediately
see "Bill To" and "Ship To"
information. You see detailed customer information
right on the transaction screen, including account
number, total sales, number of visits and date
of last visit.
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pertinent customer information at your fingertips
retains repeat customers and builds new relationships.
Orders,
Quotes and Layaways
The Headstart program introduces new features
to improve creating and processing work orders,
sales quotes and layaways. You can view and
edit detailed information directly on the transaction
screen, assign a reference number and accept
payment(s) towards a work order or layaway.
Depending
on whether you create an order, quote or layaway,
on-screen information can include comments,
on-deposit amount, deposit payment, order balance,
due date, reference number and expiration date.
Trusted associates with the necessary security
level can edit these fields on the transaction
screen.
Store
Operations allows unlimited flexibility when
dealing with orders, quotes and layaways. Rather
than requiring customers to pay for all items
on an order, Store Operations lets them pay
for any combination of items and allows you
to add/cancel items at any time.
Editable
Time-Clock Entries
Store Operations has incorporated a number of
new employee time-clock capabilities. You can
now edit time-clock entries in the Manager program.
As Administrator, you can view a particular
employee's clock-in and clock-out times. The
Time-Clock window displays all cashier names
with time in, time out and time elapsed.
Store
Operations includes handy tools to allow authorized
users to edit time-clock information, including
clock-in date and time and clock-out date and
time. Editing is useful when cashiers log in
under the wrong name or forget to clock in or
out. And of course you can restrict employees'
access to time-clock edits.
Assembly,
Matrix and Lot Matrix Items
Store Operations neatly organizes all of your
assembly, matrix and lot matrix item information
into an easy-to-use grid. You see all your items
and their related attributes at once. You can
edit item attributes directly on the grid.
You
can assign/barcode each item with a separate
lookup code. To quickly add matrix items to
your database, let the New Item Wizard define
matrix components all at once. Store Operations
adds the matrix item and its components to the
database. You can sort matrix items by dimensions.
You can view selected (or all) individual components
(item lookup codes) of the particular item matrix,
in addition to their description, quantity,
size and color.
Informative
Graphs
Store Operations can display your revenues,
sales and inventory data in a variety of ways.
Drop-down list boxes let you generate a variety
of graphs that you can further customize.
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different time periods. Group related data. See
numerical and graphical versions. Print it, store
it, email it. Make templates of your favorite
graphs and reuse them at will. It's another powerful
Store Operations tool to give you the visibility
you need to manage.
Support
for Data Warehousing and OLAP
The point of sale is where customers "vote
with their wallets" on where they buy,
what they buy and how often. That's why customer
data, buying histories and preferences are vital
to survival and expansion.
Store
Operations captures detailed customer data in
a Microsoft SQL Server database for analysis.
A growing number of retailers are turning to
data warehousing and on-line analytical processing
(OLAP) to maximize customer spending and bolster
customer service and repeat business by personalizing
the shopping experience. Store Operations makes
that data immediately and accurately available.
Retail
Rounding
Store Operations introduces new global pricing
features that enable you to perform retail rounding.
When you use the Store Operations Assistant
to change item prices, Store Operations includes
an option that allows you to round all updated
prices to customary retail values based on rounding
rules that you specify.
"Buy
X, Get Y" Discount Capability
Sell a specified quantity ("X") of
items at full price and give the customers a
certain number ("Y") of items for
free or at a discounted price. For example,
if customers buy three T-shirts, they can receive
another T-shirt for free. Or, if they buy four
pairs of socks, they receive the next three
pairs at 50% off. Pick and choose your desired
discounts.
Multiple
Foreign Currencies
Store Operations lets you handle multiple foreign
currencies and exchange rates. You can set up
each desired currency with its associated exchange
rate and locale. New features include the ability
to assign these currencies to applicable suppliers
to handle purchase orders and inventory transfers.
Use Store Operations Label Designer to customize
labels to display multiple exchange rates, even
graphics of associated International flags.
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